Refund and Returns Policy

At Outboard Repower Shop, your satisfaction is our top priority. We proudly stand behind the quality of our used outboard motors, refurbished engines, repower kits, and marine accessories. This policy is designed to be clear, fair, and transparent—so you can shop with confidence.

By placing an order, you agree to the terms outlined below.

1. 90-Day Return Policy

We offer a 90-day return window on all products from the date your order is delivered.

To qualify for a return:

• Items must be unused, uninstalled, and in original condition
• Must include all original packaging, parts, and documentation
• Outboard motors must not be mounted, fueled, run, or modified

2. Non-Returnable Items

The following items are not eligible for return:

• Products that have been used, installed, or altered
• Electrical components once installed or modified
• Custom-built or special-order repower kits
• Hazardous materials (oil, fuel, batteries)
• Items marked “Final Sale” or “As-Is”

3. Money-Back Guarantee

We offer a 90-day money-back guarantee on all eligible returns.

If you’re not satisfied, return the item within 90 days in qualifying condition for a full refund of the purchase price (excluding original shipping costs unless the return is due to our error).

4. Refund Process

• Returns are inspected within 3–5 business days after arrival
• Approved refunds are issued within 5–10 business days to your original payment method
• No restocking fees on standard returns

5. How to Start a Return

1. Request Authorization
   Contact us at sales@outboardrepowershop.com or +1 (954) 886-1986 within 90 days of delivery.
   Include your order number and reason for return.
2. Receive RMA Instructions
   We’ll provide a Return Merchandise Authorization (RMA) number and instructions.
3. Ship the Item
   
   • Pack securely (original packaging recommended)
   • Use a trackable, insured shipping method
   • Return shipping is the customer’s responsibility unless the item is defective or incorrect

Return Address:
Outboard Repower Shop – Returns
3309 NE 33rd St
Fort Lauderdale, FL 33308, USA

6. Damaged or Defective Items

• Report damage within 48 hours of delivery with photos
• If defective or not as described, contact us within 7 days
• We will provide a prepaid return label and offer a replacement or full refund

7. Exchanges

We’re happy to help with exchanges (e.g., different model or horsepower).

• Follow the standard return process
• Replacement ships after inspection and approval
• We cover replacement shipping within the U.S.

8. Order Cancellations

• Orders can be canceled before shipment for a full refund
• Shipped orders must follow the 90-day return policy

9. International Returns

• Accepted within 90 days of delivery
• Customers are responsible for return shipping, duties, and customs fees
• Refunds are issued in USD and may be subject to currency conversion fees

10. Policy Updates

We may update this policy at any time. Changes will be posted on this page with the latest effective date.

Contact Us

If you have any questions, our team is here to help:
📧 sales@outboardrepowershop.com
📞 +1 (954) 886-1986